AI Operations for Rural Broadband

Your network never sleeps.
Neither does your ops team.

FiberSentry is an autonomous AI operations platform built for rural and regional broadband providers. It monitors your network, handles customer support, dispatches technicians, and manages billing. No alerts to triage. No tickets to route. It just runs.

fibersentry / live operations feed
02:14 anomaly detected on node FR-7 sector 3 — latency spike 340ms
02:14 running diagnostics... root cause: fiber splice degradation
02:15 rerouted traffic via backup path. 247 subscribers unaffected.
02:15 technician dispatched for 08:00 splice repair. ✓ resolved autonomously
06:31 inbound support: "My internet is slow" — identified as planned maintenance window
06:31 auto-replied with ETA and service credit. ✓ ticket closed
What FiberSentry handles
01

Network Health

Ingests SNMP, syslog, and ICMP data across your fiber plant. Detects anomalies before they become outages. Reroutes traffic when it can, dispatches when it can't.

02

Customer Support

Handles inbound tickets end-to-end. Diagnoses subscriber issues against real-time network state. Resolves common problems instantly, escalates edge cases with full context.

03

Field Dispatch

Schedules technicians based on issue severity, location, and crew availability. Generates work orders with diagnostic data so techs arrive knowing what they're fixing.

04

Capacity Planning

Tracks subscriber growth, bandwidth utilization, and peak patterns across your service area. Flags when nodes need upgrades before performance degrades.

1,500+
Independent ISPs in the US
$42.5B
Federal broadband funding (BEAD)
24/7
Autonomous operations coverage

Built for the operators who connect
the communities nobody else will.

Rural broadband providers run lean. FiberSentry gives them an operations team that scales with their subscriber count, not their headcount.